Frequently Asked Questions

How can I return a product?

Due to the nature of our products, which are food items, we only accept returns if the item is defective or if the wrong product was delivered. For any issues with your order, please contact our support team for assistance.

 

How do I track my order?

You can track your order by clicking the "Track My Order" button or by contacting our support team.
 

Do I need an account to place an order?

You can place an order as a guest; however, creating an account is preferable for enhanced service.
 

How can I cancel or change my order?

To cancel or change your order, please contact our support team via the chat box or email us at info@difcogroup.com.
 

How do I place an order?

You can place an order through our website or app by signing in, adding items to your cart, and proceeding to checkout. Select your delivery address and add any notes as needed. An email confirmation will be sent once your order is confirmed. For assistance, please utilize the chat box to reach our support team.